Privacy Policy

This Privacy Policy explains how HireGrid("HireGrid", "we", "us") handles personal data when you visit hirgrid.com, schedule a demo, or use HireGrid product services (including app.hirgrid.com).

HireGrid is an early-stage staffing / volume ATS with Shortlist AI. We aim to be clear about what we collect and why. This policy is written for customers and prospects; it is not legal advice.

1. Who we are

Controller for marketing-site data: HireGrid / Lazybrain operations contacting legal@hirgrid.com. For product accounts, the customer organization is typically the controller of candidate and employee data processed in the ATS; HireGrid acts as a processor under the customer's instructions, except where we act as controller for our own account, billing, and support records.

2. Data we collect

2.1 Get started (Cal.com)

Scheduling on /get-started is provided by Cal.com(third-party). When you book, Cal.com collects the details you enter (typically name, email, and any notes) and related scheduling metadata under Cal.com's privacy terms. HireGrid receives booking notifications so we can run the demo; we do not store those submissions in a HireGrid demo-request database.

2.2 Product / account use

• Account identifiers, organization settings, and role/permission data
• Hiring content you upload or create (jobs, candidates, videos, files)
• Usage and AI metering events needed to operate entitlements
• Billing identifiers when you purchase paid plans or packs (via our payment provider)

2.3 Site operations

• Standard server logs and security signals
• Optional analytics cookies or similar technologies if enabled - we will disclose those when activated

3. Why we use data (purposes & bases)

• Schedule demos and sales follow-up - legitimate interests / steps prior to a contract (booking via Cal.com)
• Provide and secure the HireGrid service - contract performance and legitimate interests in security
• Billing and fraud prevention - contract and legitimate interests
• Improve product reliability - legitimate interests, with minimization and access controls
• Legal compliance - legal obligation where applicable

4. Sharing

We do not sell personal data. We share data only with:

• Infrastructure and subprocessors needed to host, email, store, and bill (under agreements)
• Cal.com for demo scheduling (you interact with Cal.com when booking)
• Professional advisors under confidentiality
• Authorities when required by law

A current subprocessor list can be provided on request while we publish a standing page.

5. International transfers

Data may be processed in the EU/EEA, UK, US, or other regions where our providers operate. Where required, we use appropriate transfer mechanisms (for example standard contractual clauses).

6. Retention

• Demo booking records: retained by Cal.com per their policies; HireGrid keeps sales follow-up notes only while an active conversation is open, then deletes or minimizes within a reasonable period (typically ≤ 24 months unless a customer relationship continues)
• Product data: per customer configuration and account lifecycle
• Security logs: retained for a limited operational window

7. Security

We use multi-tenant access controls, encryption in transit, and operational hardening appropriate to an early-stage SaaS. We do not claim SOC 2 certification at this time. No method of transmission or storage is perfectly secure.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port personal data, and to object to certain processing. Contact legal@hirgrid.com. You may also lodge a complaint with your local supervisory authority.

9. Children

HireGrid is a B2B hiring product. It is not directed at children under 16, and we do not knowingly collect their data via the marketing site.

10. Changes

We may update this policy. Material changes will be reflected by the "Last updated" date on this page. Continued use after updates constitutes notice of the revised policy for marketing-site visitors.

11. Contact

Privacy questions: legal@hirgrid.com