Legal

Terms of Service

Last updated: September 2025

These Terms of Service ("Terms") govern access to the HireGrid marketing site and, where applicable, HireGrid product services. By using the site, booking via Get started (Cal.com on /get-started), or creating an account, you agree to these Terms.

1. Who you are contracting with

Services are provided by HireGrid / Lazybrain operations ("HireGrid", "we"). Contact: legal@hirgrid.com.

2. Accounts and eligibility

  • You must have authority to bind your organization if you sign up for a team.
  • You are responsible for safeguarding credentials and for activity under your account.
  • You must provide accurate information when booking a demo or creating an account.

3. The service

HireGrid provides staffing / volume ATS software and Shortlist AI screening features. Capabilities marked roadmap, early access, or Live* on the Features page are not guaranteed as generally available. We may change, suspend, or discontinue features with reasonable notice where practicable.

4. Acceptable use

You agree not to:

  • Violate law, privacy, or employment regulations applicable to your hiring
  • Upload unlawful, infringing, or harmful content
  • Probe, overload, or bypass security or rate limits
  • Resell or misuse the service except as permitted in writing
  • Use AI or screening outputs as the sole basis for automated hiring decisions where law requires human review

5. Customer content

You retain rights to content you submit (jobs, candidates, videos, files). You grant HireGrid a limited license to host, process, and display that content solely to provide the service. You represent that you have the rights and notices required to process candidate and employee data.

6. Fees and trials

  • Published plans (including Core and Platform at the prices shown on /pricing) apply unless you have a separate order form.
  • Paid plans renew according to the billing provider flow you complete.
  • Taxes may apply. Fees are generally non-refundable except where required by law or stated otherwise.

7. Confidentiality

Each party may receive confidential information from the other. The receiving party will protect it with reasonable care and use it only for purposes related to the service relationship, except for information that is public, independently developed, or required to be disclosed by law.

8. Privacy

Personal data is handled as described in our Privacy Policy.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-ASSISTED FEATURES MAY BE INACCURATE; YOU MUST APPLY HUMAN JUDGMENT TO HIRING DECISIONS.

10. Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIREGRID'S TOTAL LIABILITY ARISING OUT OF THESE TERMS IS LIMITED TO THE FEES PAID BY YOU TO HIREGRID FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR LOST-PROFITS DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES OUR LIABILITY IS LIMITED TO THE MINIMUM PERMITTED.

11. Indemnity

You will defend and indemnify HireGrid against claims arising from your content, your hiring practices, or your misuse of the service, except to the extent caused by HireGrid's willful misconduct.

12. Termination

You may stop using the service at any time. We may suspend or terminate access for breach, risk, non-payment, or prolonged inactivity. Provisions that by nature should survive (fees owed, confidentiality, liability limits) will survive.

13. Governing law

Unless a signed order form says otherwise, these Terms are governed by the laws of Serbia, without regard to conflict-of-law rules. Courts in Belgrade, Serbia have exclusive jurisdiction, except that either party may seek injunctive relief in any competent venue. If you are a consumer entitled to mandatory local protections, those protections still apply.

14. Changes

We may update these Terms by posting a new version with an updated date. Continued use after the effective date constitutes acceptance, except where acceptance must be explicit under applicable law.

15. Contact

Questions: legal@hirgrid.com