Developers
Responsible Disclosure Policy
Last updated: September 2025
Data security is a top priority for HireGrid, and we believe that working with skilled security researchers can identify weaknesses in any technology.
If you believe you've found a security vulnerability in HireGrid's service, please notify us; we will work with you to resolve the issue promptly.
Disclosure policy
- If you believe you've discovered a potential vulnerability, please let us know by emailing us at security@hirgrid.com. We will acknowledge your email within five business days.
- Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of disclosure.
- Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the HireGrid service. Please only interact with accounts you own or for which you have explicit permission from the account holder.
Exclusions
While researching, we'd like you to refrain from:
- Distributed Denial of Service (DDoS)
- Spamming
- Social engineering or phishing of HireGrid employees or contractors
- Any attacks against HireGrid's physical property or data centers
Thank you for helping to keep HireGrid and our users safe.
Changes
We may revise these guidelines from time to time. The most current version of the guidelines will be available at hirgrid.com/vulnerability-disclosure.
Contact
HireGrid is always open to feedback, questions, and suggestions. If you would like to talk to us about security, please email security@hirgrid.com.
Disciplinary action
Employees who violate this policy may face disciplinary consequences in proportion to their violation. HireGrid management will determine how serious an employee's offense is and take the appropriate action.
Responsibility
It is the Security team's responsibility to see this policy is enforced.